Write to us

Have a question about an order, a size or a return? We're a small team and we read every message ourselves. Send a note and we'll reply during support hours.

What to include

Your order number if you have one and, for a return or a damaged item, a photo of the issue — it saves a round of emails.

Quick answers

  • Can I change or cancel my order? — Only while it is still in handling; write to us as soon as possible.
  • What if my item arrives damaged? — Tell us within 7 days of delivery with a photo and we will replace or refund it.
  • Do you accept returns? — Yes, within 30 days of delivery on unworn items with tags attached. See our Return Policy.
  • Where is my parcel? — Use the Track order page with your order number and email.

Business details

UNITEDHEALTHCARE INSURANCE COMPANY · 185 Asylum Street, Hartford, CT 06103-0450

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