Track your order
Enter the order number and email from your confirmation.
Still stuck? Write to us through the Contact page with your order number and we will look it up.
Delivery & returns
How long does standard delivery take?
Standard shipping takes 5–7 business days in transit after 1–2 business days of handling — 6–9 business days in total to most U.S. addresses. Orders placed before 12:00 PM ET on a business day are typically handled the same day. See our Shipping Policy.
Do you offer free shipping?
Yes. Standard shipping is free on all U.S. orders over $75. Orders under $75 ship for a flat rate of $6.99.
Do you offer faster shipping?
Yes. Express shipping ($12.99) arrives in 3–6 business days including handling, and Overnight shipping ($24.99) in 2–4 business days. Choose the method at checkout.
What is the order cut-off time?
Orders placed before 12:00 PM ET on a business day are usually handled the same day. Later orders, and orders placed on weekends or U.S. holidays, are handled on the next business day.
How do I track my order?
When your parcel ships we email you the carrier name and tracking number. You can also check the status at any time on our Track order page by entering your order number and email.
Do you ship internationally?
Not at the moment. We ship within the United States only, including Alaska, Hawaii and U.S. territories where the carrier delivers.
What if my parcel arrives damaged or goes missing?
Contact us within 7 days of the delivery date with your order number and, where possible, photos. We will work with the carrier to locate the parcel or send a replacement at no additional cost.
What is your return policy?
We accept returns within 30 days of delivery on unworn, unwashed items in their original condition with tags attached. There is no restocking fee on any return. See our Return Policy for full details.
Who pays for return shipping?
Return shipping is on us. Once your return is approved we email you a prepaid return label, and you are not charged for return shipping.
How long does a refund take?
Once we receive and inspect your return, refunds are issued to your original payment method within 5–10 business days.
Can I exchange an item for a different size?
We do not process direct exchanges. Return the original item for a refund and place a new order for the size or colour you want — it is the quickest way to reserve the new piece.
What if I received the wrong or a defective item?
Contact us within 7 days of delivery with your order number and a photo of the issue. We will send a replacement or issue a full refund at no cost to you, including return shipping.